Listen to our customers

Don't just take our word for it, here are our latest selection of clients talking about their experiences with us.

If you are looking to sell, let, buy or rent contact your local Hern & Crabtree office today

We are so glad we made the decision to use Hern & Crabtree as our estate agents to sell my father in laws property. From the first meeting with Michael, we were just given confidence that my father in law would be looked after and absolutely he was. Professional, diligent, understanding, supportive and friendly are just some of the words we can use to describe the staff
/ Rachel Bushell, Cardiff
I bought and sold through Hern and Crabtree and they were fantastic right through to the end. Owen, Jo, Denise, Jan and the whole team at the Llandaff office were really attentive and always helpful. I will definitely be using them in the future!
/ Sophia Hough, Llandaff
The team at Hern and Crabtree in Whitchurch village, exceeded my expectations, throughout the whole process of my house sale. They went out of their way to achieve the sale, and they have been spot on when giving me any advice! I highly recommend these guys! AWESOME !!! and 'Thank you' so much. :)
/ John , Louise Evans, Whitchurch
Craig and his colleagues have been most helpful in the purchase of my new property from start to finish. I am very happy with the service received and the promptness of responses to any matter I raised throughout the course of the purchase. I would 100% advise Hern and Crabtree to any friends or colleagues looking to sell or purchase a new home.
/ Chris Grey, Pontcanna
I have used H&C to rent properties in Pontcanna for a number of years and would recommend them 100%. I have found the team (especially Lance), to be professional, friendly and efficient every time.
/ Karen Pearce, Cardiff


Our highly experienced team are well equipped with extensive local knowledge and expertise to assist in selling your property. Our sales progression team has been developed to ensure all parties are kept informed and the sales process moves forward smoothly.

Lettings & Property Management

We work with a number of landlords across Cardiff and the Vale of Glamorgan to manage and maintain their property. This includes finding suitable and reliable tenants while ensuring the property is well looked after and payments are managed.

Probate Services & Estate Management

Our Estate management and probate valuation services are available across the UK. We offer a bespoke service depending on the client’s needs and have experience working across Wales and England.

Land, New Homes & Part Exchange

We assist property developers of all sizes with many aspects of development land and new homes; assessing and finding potential development land sites, marketing and selling new build property and the valuation and disposal of part exchange property.

FREE Instant Online Valuation


Refundable Holding deposit - Capped at 1 weeks rent

Security Deposit - Capped at 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent - The agreed monthly rent

Changes to tenancy - Capped at £100 inc VAT

Early termination charge - Not exceeding the landlord’s financial losses

Late payment of rent - Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys - Reasonable costs or give the tenant the option to purchase themselves

Utilities, council tax, communication services, TV Licence etc - Tenants own responsibility unless otherwise stated in contract