Meet the team

Office Breakdown

Nigel John
Managing Director

Nigel started with H&C as the Managing Director in the summer of 1998. Having gained many years in the property industry, the opportunity came to revitalise Cardiff’s longest standing residential estate agency, and this was one challenge not to be missed.

Mike Baillie
Director

Mike was appointed a Director in 2016 after initially joining H&C in 2012, and has over 14 years of industry experience. After studying Business in Bristol, Mike moved back home to Cardiff to pursue a career in estate agency. He has a passion for photography and can often be seen with an SLR camera slung over his shoulder.

Rhodri Humphreys
Area Manager

Rhodri Humphreys is the Area Manager at Hern & Crabtree and has been with us since 2015, joining us after a 15-year spell at a competitor Agency. Rhodri was brought into the business to bring more structure, without spoiling the key elements that helped to build our excellent reputation.

Llandaff Office

Owen Llewellyn
Branch Manager

Owen Llewellyn is our Branch Manager for Llandaff, the area in which he also grew up. Having worked in the property industry for over 10 years, there aren’t many positions he hasn’t held.

Joanne Shears
Senior Sales Negotiator

Joanne is a Senior Sales Negotiator at Hern & Crabtree and is also a valuer for our Llandaff branch. Joanne has worked in estate agencies for an impressive 30 years, and we are proud that the last 8 of those have been with us.

Denise Dobson
Sales Negotiator

Denise Dobson is a Sales Negotiator at our Llandaff branch and has been with us for the past 9 years. Her main duty is to help run a tight ship, concentrating on the administration side of the office, which she certainly does.

Harry Roberts
Sales Negotiator

Harry Roberts is a Sales Negotiator at our Llandaff branch, and is one of the few newer members of the team. Before joining Hern & Crabtree, Harry worked in Deloitte for 4 years, and at a local accountants prior to that.

Heath Office

Gavin Sheppard
Property Consultant

Gavin Sheppard is a Property Consultant at our Heath branch and brings with him 16 years of experience. A seasoned and trusted agent, Gavin even once appeared on BBC One’s Rhod Gilberts Work Experience as well as X-Ray with Lucy Owen, giving property advice and training.

Jane Staffer
Sales Negotiator

Jane Staffer is a Sales Negotiator at our Heath branch, with a 12-year background in working in the property arena. Jane says: “Customer service is a massive focus of mine, so I was drawn to working for Hern & Crabtree as they are well known for customer service being their number one priority. Also their brand and advertising is very high end.”

Amberley Haynes
Sales Negotiator

Amberley Haynes is a Sales Negotiator at our Heath branch and brings with her experience, organisation and creativity, having worked at family run agency previously and achieving a degree in Advertising Design.

Whitchurch Office

Anna O’Mahoney
Branch Manager

Anna O’Mahoney is the trusted Manager of our busy Whitchurch branch. Having joined us in 2015 Anna brings with her a wealth of experience from her 21-year career as an Estate Agent.

Annamarie Winks
Sales Negotiator

Annemarie Winks is a Sales Negotiator at our Whitchurch branch and among one of our most experienced team members, with 31 years of experience under her belt. Annemarie says: “Working at Hern & Crabtree is like no other estate agents that I've worked for".

Amy McDonough
Sales Negotiator

Amy McDonough is a Sales Negotiator at our Whitchurch branch and has been in the Estate Agency business for over 19 years, the last three of those spent here with us.

Pontcanna Office

Craig Barrett
Branch Manager

Craig is the Manager of our successful Pontcanna Branch and, along with his ‘close knit’ team, offers his clients a wealth of experience, marketing expertise and knowledge of the Cardiff property market.

Annie Munroe
Senior Sales Negotiator

Annie Munro is a Senior Sales Negotiator with Hern and Crabtree, having worked at our Pontcanna branch since August 2019, and with Hern and Crabtree for ten years.

Mitchell James
Sales Negotiator

Mitchell James is a Sales Negotiator at our popular Pontcanna branch and is one of the newer members of the team, although he brings with him four years of experience within the property market.

Sales Progression Team

Jan Street
Sales Progression Manager

Jan Street is our trusted Sales Progression Manager and has been with us for an impressive 14 years and has worked as an estate agent nearing 30! Jan says: “Having worked for Hern & Crabtree for 14 years I have watched the company grow but still maintain its core values".

Lettings Team

Lance Robertson
Lettings Manager

Lance Robertson is our Lettings Manager at Hern & Crabtree and joined us in October 2015, having worked in the lettings industry for over 15 years. Lance says: “What I enjoy most is being part of such a well-established and proud brand that offers quality in everything we do.

Phoebe Green
Lettings Consultant

After initially studying Architecture at degree level, Phoebe began her career as a student lettings negotiator in Cardiff. She moved to Hern & Crabtree in late 2020 after being impressed by their friendly approach and inspiring company history.

Adele McMullen
Lettings Negotiator

Adele McMullen is an experienced Lettings Negotiator at Hern & Crabtree, bringing with her over 25 years’ experience in the industry.

Accounts Team

Julie Beach
Account Manager

Julie has worked as Hern and Crabtree’s account manager for close to 15 years, ensuring that behind the scenes run like clockwork.

Sales

Our highly experienced team are well equipped with extensive local knowledge and expertise to assist in selling your property. Our sales progression team has been developed to ensure all parties are kept informed and the sales process moves forward smoothly.

Lettings & Property Management

We work with a number of landlords across Cardiff and the Vale of Glamorgan to manage and maintain their property. This includes finding suitable and reliable tenants while ensuring the property is well looked after and payments are managed.

Probate Services & Estate Management

Our Estate management and probate valuation services are available across the UK. We offer a bespoke service depending on the client’s needs and have experience working across Wales and England.

Land, New Homes & Part Exchange

We assist property developers of all sizes with many aspects of development land and new homes; assessing and finding potential development land sites, marketing and selling new build property and the valuation and disposal of part exchange property.

Featured Properties

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Sold STC - Wern Migna, Parc Rhydlafar, Cardiff CF5 6HP

£399,950

An executive detached four bedroom family home located in this quiet cul de sac location in Parc Rhydlafar. Tastefully presented throughout, the accommodation briefly comprises: Entrance Hall, ...

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Property photo: Clodien Avenue, Heath, Cardiff CF14 3NP
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No Chain - Under 1 mile Walk To Heath Hospital - Off Street Parking Driveway To Front - Character Features - A unique three double bedroom end of terrace character property located on a large ...

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Property photo: Forrest Road, Victoria Park, Cardiff CF5 1HR
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For Sale - Forrest Road, Victoria Park, Cardiff CF5 1HR

£285,000

No Chain! A charming traditional mid terrace bay fronted three double bedroom house located on this popular street within a stone's throw away from Victoria Park. This well presented home briefly ...

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Property photo: Rookwood Close, Cardiff, Cardiff CF5 2NR
To Rent

To Rent - Rookwood Close, Cardiff, Cardiff CF5 2NR

£650 pcm   Tenancy Info

**TWO DOUBLE BEDROOM APARTMENT** Hern & Crabtree present this two bedroom flat on the first floor of this three storey block in a quiet cul de sac. Accommodation comprises of hallway, good size ...

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Property photo: Llanfair Road, Pontcanna, Cardiff CF11 9QB
New Instruction

To Rent - Llanfair Road, Pontcanna, Cardiff CF11 9QB

£775 pcm   Tenancy Info

**TWO BEDROOM APARTMENT** Placed in the ever sought after Pontcanna is this delightful first floor apartment. Offering Two Double Bedrooms, modern shower room and an Open Plan Kitchen/Lounge. The ...

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Property photo: Royal Buildings, Stanwell Road, Penarth CF64 3EB
New Instruction

To Rent - Royal Buildings, Stanwell Road, Penarth CF64 3EB

£600 pcm   Tenancy Info

**PENARTH TOWN CENTRE APARTMENT** Hern & Crabtree are pleased to present this one bedroom unfurnished apartment in the heart of Penarth. This apartment is located on the first floor and comprises ...

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Fees

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Refundable Holding deposit - Capped at 1 weeks rent

Security Deposit - Capped at 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000

Rent - The agreed monthly rent

Changes to tenancy - Capped at £100 inc VAT

Early termination charge - Not exceeding the landlord’s financial losses

Late payment of rent - Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue

Replacement keys - Reasonable costs or give the tenant the option to purchase themselves

Utilities, council tax, communication services, TV Licence etc - Tenants own responsibility unless otherwise stated in contract